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Personal Outcome Measures® Define Quality of Life

For more than 40 years CQL | The Council on Quality and Leadership has been a leader in working with human service organizations and systems to continuously define, measure and improve the quality of life of all people. CQL offers consultation, accreditation, training and certification services to individuals, organizations and systems that share our vision of dignity, opportunity and community for all people.

CQL's Personal Outcome Measures® have been a hallmark of our work for the last 20 years and have been a powerful data set for the valid and reliable measurement of individual quality of life. Instead of looking at the quality of how the services are being delivered, the Personal Outcome Measures® approach looks at whether the services and supports are having the desired results or outcomes that matter to the person.

We start with the belief that knowledge about people is the foundation for delivering quality services. With a clear understanding of what people want and need from the services and supports they receive ... their personal outcomes ... staff can marshal the organization's resources toward that end.

CQL has developed these eight courses for introduction and further-learning on our Personal Outcome Measures.® Online Training allows learners to take courses at their own pace - and at the times most convenient. You do not need to complete a course in a single session -- you can return to it whenever it's most convenient for you.

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Want a free peek?  Click Here for your free Personal Outcome Measures course demo and learn what it's all about!




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CQL's Personal Outcome Measures®. Powerful.


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