CQL | The Council on Quality and Leadership and Essential Learning Partner to Present Online Training

CQL | The Council on Quality and Leadership logo

Inspired by a vision of a world of dignity, opportunity, and community for all people, CQL challenged the field of human services when we redefined quality as responsiveness to people rather than compliance with standards. In 1991, CQL published the Personal Outcome Measures® offering people an opportunity to define their own quality of life outcomes and exert choice and self-determination.

The Personal Outcome Measures® focus on the items and issues that matter most to people. Organizations committed to Personal Outcomes recognize the connections between the service/intervention and the whole person. The Personal Outcome Measures® represent a valid and reliable quality of life tool that can be incorporated in all human services for people of all ages.

The Personal Outcome Measures® contains 21 items that define quality from the individual’s perspective. These are the key indicators and experiences that people and their families have said are most important to them. The Personal Outcome Measures® are organized into the following factors:

MY SELF: Who I am as a result of my unique heredity, life experiences and decisions.

MYWORLD: Where I work, live, socialize, belong or connect.

MY DREAMS: How I want my life (self and world) to be.


About Relias Academy

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Relias Academy is a comprehensive Continuing Education solution for professionals and their small organizations of under 15 users, brought to you by Relias Learning. Relias Learning offers Learning Management System solutions for large organizations that carry out staff training. More information on Relias Learning solutions can be found at

Relias Learning offers online training to senior care, health and human services, corrections and law enforcement, and intellectual and developmental disabilities organizations. It’s our mission to help clients achieve the highest quality practice and accreditation standards with online learning and compliance programs.

Though the name Relias Learning is new, we’ve been delivering online training programs to organizations with specialized needs since 2002. By bringing together Silverchair Learning Systems, Essential Learning, Care2Learn, Upstairs Solutions, and the Hospice Education Network, we provide our clients with a wealth of courses and dedicated support to meet their compliance needs. Strong partnerships with leading advocacy and professional organizations enable us to create engaging, relevant, and timely learning experiences.

Relias Learning is based in Cary, North Carolina. For more information, visit www.reliaslearning.com
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